The quality is excellent. I did not expect even. All seams are perfect. No smell. 140 took on the growth of 118. If we took a smaller size it would be back to back.
9 Oct 2019 08:07
The store is sociable, sent quickly. But, the parcel went more than two months since the russian post works "perfectly". The parcel was in novosibirsk for more than a month. Jacket for autumn. The order is happy!!! thanks for the gift.
17 Sep 2019 03:35
Good externally down jacket. I do not know how it will be in the sock, very strange material is the likeness of the package. I can't imagine how to wash it. But outwardly a good jacket does not stick out anything, the seams are good, well, what can you say here, but the material is oooochen strange ....
14 Sep 2019 04:59
Ochey cool jacket, the quality is straight super, the color is very beautiful, in the photo do not convey. Looks expensive
11 Sep 2019 01:48
Good jacket. We liked it. But size 7 for plump 6-year-old back to back
6 Sep 2019 07:12
I ordered 3 pieces! By the way read my feedback who buys necessarily so as not to make mistakes like me! I bought it for growth.... Our size 3 t .... took 3 t .. 4 t and 7 t .... The result came 2 identical jackets in size. 3 t and 4 t... then i look and the store says that there is no difference in these jackets!!!! It's good that i took different colors! But in general, i certainly do not need 2 one size! I from st. petersburg if that call can sell, t to jackets look really super 9045156142
31 Aug 2019 05:55
The jacket is wonderful! Came to moscow somewhere in 3 weeks, maybe even a little less. I took on my daughter 5 years, size 5, on the jacket it is written 120. Well, i will say that just, and + stock is. For this autumn and the next spring exactly enough. The jacket does not hang. Good cuffs. Thanks to the store. I recommend the product! :)
7 Aug 2019 22:27
Thank you very much, the jacket really liked, the quality is good and the delivery is fast. For 3, 5 years, the growth of 100, 4 t is very good. You success and great sales.
6 Aug 2019 03:17
Came in about 3 weeks. Fully corresponds to the description. For 2,3 with a good margin.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.