Thank you to the store. everything is fine. the dress is good. No shortcomings. there was a long delivery, apparently due to problems with air transportation in At the moment. on the height of 110 took the size of 6. it turned out without a stock. but now it's perfect. the beads on the skirt in the way of rivets, not on glue. Thanks to all buyers for feedback and photo, it is very important!)
21 Jan 2020 01:32
The dress is the same as the store's photo, very beautiful and neat. We are a little big, but by the summer it will be just right. Top cotton fabric and batting with pawns. Bottom-two layers of Fitin, neatly all stitched, synthetic subjubnik. Very satisfied with the purchase. Shipping 4-5 weeks
18 Jan 2020 14:40
Very cute and measure perfect, my daughter is happy came only 45 days to Peruvian… keep buying.
28 Dec 2019 02:42
The dress ordered on sale on Black Friday for 250 rubles. The parcel went 29 days to the Sverdlovsk region, the track throughout the way was tracked, even across Russia. Daughter almost 4 years old, height 100 cm, weight 15 kg. Ordered the size of 4 T, went well. The quality of the product is good, all the seams are processed by an overlock, the threads do not stick out anywhere, the lines are even, the material is 100% cotton. I am very happy with the purchase! Thank you very much to the store! I recommend the product to buy!
22 Dec 2019 11:47
Very beautiful, quality dress! I ordered my daughter to the kindergarten, like a snowflake outfit! The dress came to Moscow for 11! Days! At a height of 104 cm, a thin physique ordered a size of 3 T, the dress is straight just right (as it should)
28 Nov 2019 16:23
it is very soft. Not sure if it's meant to be like this. it's delicate.
19 Nov 2019 09:35
For their money a good dress, took According to reviews on the size more. The embroidery keeps "on the nozzles", began to smooth the hem, and it immediately fell off. I like that cotton undercoat.
13 Nov 2019 22:28
What to say. I envy my own daughter. The dress is chic. I would have worn it myself. Quality. Perfectly sewn. Lush skirt. Embroidery neat. I fell in love. I don't know my daughter yet. Took on growth
12 Nov 2019 03:49
The dress is very pleased, the daughter with pleasure dresses up in the garden, wears it for dancing
7 Nov 2019 04:37
The dress is beautiful! Our growth is 108-109, almost 5 years .. The dress itself is just, but the lining is short, we will dress with a petticoat!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.