Its a great product with high quality- I loved the collor and the liquid plastic, the rubber is firm and protect the phone.
17 Feb 2020 20:44
Order excellent I like it came in 2 months in Sochi
27 Jan 2020 06:45
Very beautiful cover, came quickly, there is no unpleasant smell, everything is done very qualitatively, well protects the glass, when burning reduces the chance to break
17 Jan 2020 13:50
Good case looks just like the photo and had decent shipping took like two weeks
6 Jan 2020 09:11
I’d give it more than five stars if possible. The material feels very nice. No unpleasant smell. Covers the edges very well. I’m not afraid to drop my phone. It is not too bulky. I’m extremely pleased with the purchase
11 Dec 2019 10:14
Cover cool. Pleasant to the touch. There is almost no smell. The holes are not very neat, but in general I respond positively. In Mo came for a month. Tracked all the way. Received at the post office. Packed in a puffy from the inside of the package plus still wrapped in the same film. They took for a daughter's girlfriend, so as they sit on the phone do not know yet.
23 Nov 2019 08:30
Wow, I couldn’t reccomend this phone case more ! It’s so protective and great quality. The Case is cute- it came in perfect condition.the Squishy face is So satisfying. I love BMO too and adventure time- this phone case IS A SOLID 10/10 !!! PLEASE BUY !
14 Nov 2019 13:29
Beautiful. Excellent quality. Super fast. 30 days for Fortress.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.