The dress is very beautiful and quality, fully corresponds to the description. Top cotton fabric similar to cambric or embossed Calico, lining of white calico. Behind pearl buttons. Skirt made of white fitina, in quality tulle, soft with a large mesh. I liked the dress, I recommend. One Minus: The carrier lost the parcel. Contacted the store, sent again, but it took time and by the new year the dress did not have time to reach.
1 Feb 2020 03:14
My daughter is 2 years old, our height is 96 cm. The size of the dress took 3 T, on it a tag 100. We are not small, not great. If you want with a margin, take 4 T. The dress is pretty, corresponds to the description, sewn neatly. Very gentle and cute delivery within 10 days, which very pleased the store I take note, we will order more
22 Jan 2020 09:31
It Took a little over 2 months for Brazil, the lining a little short for income is the color a little more alive than the picture, but the dress is beautiful, exactly as pictured! I Am very satisfied. Size 120 was a little big for 3 years and 11 months.
6 Jan 2020 03:49
Beautiful light dress. Not lush, multi-layered and looks very airy) the color corresponds to the claimed, the size too, came quickly, in a soft package and a package with a zip-fastener, without damage. I liked it very much
23 Dec 2019 09:07
The dress is beautiful. It came quickly. For 5,5 years with stock. I recommend!
7 Dec 2019 07:16
It came very quickly. For such money, the quality is decent. HB lining. Stitched neatly. Thank you to the store.
2 Dec 2019 06:32
Loved the dress. Exceeded my expectations.
7 Nov 2019 09:00
30 Oct 2019 06:11
Super dresses! We're almost 3 years old. Ordered 4 T. A bit more, but with the case with children it's not a problem-will grow. Dresses are very cute. Exactly match the description. I ordered 10.10. It came 30.10. Omsk. The tracker was not tracked, but the email received alerts about arrival in the country and mail. Recommendation.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.