Very cute. Shorter than expected but it is perfectly fine. Shipping took extremely long though. Almost 2 months. I don’t think that was the stores fault though.
30 Jan 2020 12:18
Identical to the photo, perfect. Lovely Color, ideal size, "fast" shipping considering it is to Spain, within the specified deadlines. For your price and quality I am delighted! I'm going to buy in more colors safe, thanks!
30 Jan 2020 07:44
Smaller and thinner than on pictures, but I like it. Smells good, color is good.
27 Jan 2020 18:00
Love it! Very soft, perfect to sizing , colour is very bright- the only thing - it took ages for the store to send an item
23 Jan 2020 12:40
The jacket is super beautiful and looks a lot like the photo + the color is bright and not dull it is quite short even if I took it in L (I do M normally) by cons it Is light enough so put something heavy below to not be cold in the comments I saw that people quickly received their packages but I ordered the 29/12/19 and I received the 23/01/20
21 Jan 2020 07:35
Only drops slightly smaller than expected for the rest super happy with it
16 Jan 2020 23:48
Item is super cute but it’s not as oversized as shown in the photos. Still a great coat for the price
11 Jan 2020 16:38
So cute I can’t wait to wear it
10 Jan 2020 03:54
She is gorgeous, height 167 weight 50 took l came perfectly
22 Dec 2019 12:40
Very pretty! Same as the photo and even more beautiful Thank you aliexpress
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.