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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The photo looks better than in real life. The top of the dress did not like, as if washed (generally normal, its money is worth
Very long went, fit in size, very high skirt-under the chest almost, looks a little ridiculous
Platice received at the post office, came the recommended parcel. The track was tracked (and via ukrmail). With the store did not write off, everything is fine. The dress corresponds to the declared size grid: on the daughter 2G 9 m height somewhere 102 cm came 4 T perfectly. In the chest stock 1-3 cm (the girl I have is not thin, but not full). At the waist is tied behind the strings. Long, below the knee, cm by 5, can more, but not to the floor. Just wear now immediately, in spring and summer. Threads were a little (trimmed-and everything is OK), the seams are stitched normally, inside clearly a thin cotton lining, flowers-sewn tulle, like. Lined seam inside. Very gentle and beautiful. I did not look at what number I ordered, but, like, it was a month.
The child is 3 years old, height 98-104, ordered a dress 110, just right, guessed... Neatly sewn, but visible from under the tulle zipper, not scary...
Lindo
Excellent quality and very good workmanship, some details, perfect size, arrived in 51 days, bought near Black Friday TBM, highly recommend.
Dress cool as for the money. Color very beautiful machining end could be better... But and so recommend store
Bought 8 years, 140cm for 5 years 120 cm. Was perfect. The Chinese number is much smaller than the Brazilian.
Dress Chic!!! The only negative, the color is not "Dusty", but brighter. But this is a trifle, compared to the quality!!) I recommend the store!
Excellent dresses, quality is good. I recommend! Delivery is fast. the name does not look very good, in real life chic! Seller thanks