My First time to purchased goods from ali express and i’m very satisfied. Recieved the item in just 8 days!! 100% Same as the pictures posted. My baby girl is getting ready for autumn here in japan. Will definitely place order again ! Thank you store
8 Sep 2020 21:21
1 Sep 2020 12:39
everything is good...
26 Aug 2020 18:04
Very nice. I ordered 4 outfits from this store and they were all beautiful.
25 Aug 2020 01:41
It was the very first time I was ordering but I’m literally amazed with the product. Couldn’t wait till we go out so just clicked the random shot. It just arrived in 15 days. Thankyou!
21 Aug 2020 06:45
Très chic mais le short un peu juste pour ma fille
18 Aug 2020 09:12
Вроде как матерьял синтетика,но смотрится комлект стильно.
15 Aug 2020 12:37
Костюм яркий и прикольный,но материал оставляет желать лучшего-не самая приятная для ребенка синтетика.На рост 89см 2года взяла рр100см 3года,великоват .
10 Aug 2020 00:42
6 Aug 2020 23:00
המשלוח ארוך מידי הגיע אחרי חודשיים לישראל, החליפה מושלמת ,יפה מאוד, איכותית, המידה טובה, מאוהבת בחליפה ,הגקט קצת גדול, מוצר שווה את המחיר, התקשורת עם המוכר טובה עונה מהר להודעות, מרוצה מאוד נותת 5 כוכבים פלוס
23 Jul 2020 20:43
conjunto bellísimo tela.muy fresca genial llegó muy muy rápido !!!
23 Jul 2020 06:37
it's can in a week to Spain after shipping and it's amazing. I recommend
20 Jul 2020 11:09
This cloth is a typical example of what you see is what you get, honestly speaking i list expected such a good and beautiful dress for such amount, i can't wait for my daughter to swag it on, and I will upload the photos as soon as my daughter put it on,thanks store for the fast shipping this was one of the fastest shipping, is not up to three weeks to Germany and will definitely buy again from this seller. One more thing I highly recommend this seller you won't regret buying.
6 Jul 2020 14:54
Am short of words the fabric is awesome will upload pictures soon my daughter put it on
9 Jun 2020 09:32
So perefect!!! I didn't expect such great quality.. The only thing is that the blazer is a little bit big but other than that nothing that you can fix!! ...Pic IG @baby_danielle_dv
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.