The article is very specific. I am very satisfied thank you. Small comb free .. Thanks to the store.
6 Jan 2020 02:11
Blouse for daughter. Growth 165, weight 55. The fabric is thin, without fleece. Sits like in the photo.
28 Dec 2019 05:59
28 Nov 2019 23:09
Quill cool hoodies. Me very much. Recommend❤❤
28 Nov 2019 08:53
The product is like the picture pretty but the fabric is finished
18 Nov 2019 09:45
The size and fabric is not what I expected, I ordered size XXL and it's very girl and the fabric somewhat thin, but they're comfortable to wear in summer or spring. Communication with the store was good and helped me specify the products I wanted. Time was the one, only I had to go pick it up at the Mail (serpost). Finally sent me a gift comb, now I can do more often haha
8 Nov 2019 06:56
Hoodies came quickly enough-in three weeks. Ordered as a stage costume for dancing, so it was important for us that they were as free as in the photo on the site. Based on comments, ordered 2-3 sizes larger, and received the desired effect, although, they are still shorter than in the store's photo. The color of sweatshirts is as bright as on the site. Stitched qualitatively, the only thing, all the tapes in small incisions/notches, I hope, the fabric does not crawl further. The seller put the socks (1 pair) as a gift.
21 Oct 2019 06:02
This jacket is just gorgeous! In my opinion, a little shorter than in the photo, but I still love her very much. Delivery is fast. The store put a nice gift) I will still order))
18 Oct 2019 09:39
I like it very much. Took on og 100 XL, so that it was free. I recommend
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.