The jacket is awesome!!! On the growth of 175 took the size of L-perfect!!! I recommend both the product and the store!! Thank You
17 Nov 2019 05:27
Everything came as in the picture, soft (warm), let's see how it will serve
11 Nov 2019 08:22
Shipping about 3 weeks. The quality is super, the village is perfect. One minus on the hood like traces of coffee.
25 Oct 2019 01:40
At a height of 176 weight 68 XL just, but it is better to take a larger size. The quality is good, the material is dense, from the nits: will wash the lace
3 Oct 2019 06:57
Hudi reached 17 days to siberia. According to the application, the post of russia was tracked. At the time of purchase it cost 1891 rubles. Quality is just fire. I don't want to get out of it for days. The pattern and embroidery are excellent, there was no smell. At a temperature of + 12 on the t-shirt was normal. My parameters: height 164, ob 89, ot 70 and og 91. On the idea it was necessary to order 2 sizes smaller, but i wanted to sit over and do not regret a drop. Definitely recommend to buy, its money is worth it.
24 Sep 2019 14:42
It is of good quality, thick fabric and tough print
16 Sep 2019 00:35
Along the length approached, but too wide. Smells like glue. The print is very clear and beautiful, the patch is also very pleasant.
28 Jul 2019 18:21
The sweatshirt is super, very warm, just not for the summer. I ordered a larger size (in vain i did it) very large, but everything is super. Print is good, thread does not stick out, eat smell, after washing disappeared
22 Jul 2019 10:43
Baldey sweatshirt, delivered in 2 weeks to veliky novgorod. While there are no complaints, i'm waiting for it to be straightened :) i'm happy
21 Jul 2019 02:36
Everything is super! I'm happy as an elephant! There was a parcel for three weeks. The sweatshirt is very dense, warm, heavy. Large hood. Quality at altitude. My height is 172, weight is 67. The size approached perfectly. For this money is very good
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.