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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I love it . Warm , exactly like the pictures , correct size and also fast shipping- everything is good . Thanks :)!
Really nice. Soft fabric and exactly as described.
Looks exactly like the picture. Ordered one size up and it was a perfect fit. Normally a medium and ordered a large. Super soft, fuzzy and warm! It took exactly 1 month to ship to u.s.
Wealth took only 2 weeks. There was no smell when unpacking. To sewing claims no. Size M on the parameters approximately 85-72-100 came well, there is still stock. On the throat-lightning, which works properly. The length of the sleeve for height 170 and the length of the product itself is excellent. To the body is very pleasant, soft. Without problems, you can put something under it. Price at the time of order 918r I liked :)
The jacket is very cool, warm, soft, the purchase is insanely satisfied, there was no smell, there was a pair of dark threads, but it's not scary. Delivery pleased, came quickly
Fleece sweatshirt. Hello everyone✌ On the parameters 8-67 and height 158 cm i ordered the size s. To me in belarus the parcel arrived in 10 days. Standard packing. Good quality sweatshirt. No extraneous smell and protruding threads. all seams are smooth and neat. The material is artificial fur, very soft and pleasant to the touch. Interesting design, up leopard and white bottom. In the middle below there are two pockets, at the top of the metal lock. Sits the sweatshirt freely and comfortably. It is quite warm in it. Sleeves and length are excellent .. I recommend to buy.
Yes, it is true that i was expecting the non-so fine tissue. But it's very soft and warm, and it's just like the picture! I do recommend washing it before i put it on for the first time because it releases a lot of lint. But the white and leopard combination looks great. Sent super fast 11 days alone, and the store informs you all the time of your order. For the price you have this super good! It's like soft pijamite telite.
He came to me for 1 week with a track across russia, packed in a plastic bag. When unpacking, there was no foreign smell. The sweater looks very cool, this leopard print gives it a special appeal. To the touch is insanely pleasant and soft. Plush warm and winter will be very comfortable in it. The neck is high, fastens with a zipper. Fittings shine. On the parameters 82-59-83 the growth of 157 in the size of s sits perfectly!
The shop sells this top in 4 sizes s,m,l and xl,on me is xl on parameters 103/85 and it fits perfectly.It comes in 5 different colours but I thought the for me was one with white pattern.The sleeves are long,has a short zip at the front,1 main pocket at the front below and you can warm arm 2 hands together as it's quite roomy.Lenght is below the buttock so it's perfect size for the winter to snuggle.Fabric is fleece,very light and soft and pleasant to the body.Brand name Nadafair.The pullover is perfect for every day on cold autumn and winter days.Everything made very neatly,no smell present.Pullower came in 2.5 weeks to Ireland in postal plastic bag.
thank you for the store help me to change to white ,very nice, it is very soft and beautiful ,good for winter ,recommend!