I love the crew neck! It’s so cute! I can’t wait wear it! The only thing is if your looking for like 100% cotton this isn’t it! But it’s still cute. So I ordered 10/8 it came 10/24 to Ohio! I definitely recommend this store!
13 Nov 2019 06:56
The jacket is pleasant to the body because of the insulation of a small inside, but synthetics. Not breathing. Looks pretty. By the size of the village. I would like a little longer. But for this I will not inflate resentment. It's okay. Shipping was fast and everything was safe with cloth. The letters are blue.
15 Oct 2019 14:38
It just came And I love it !!! . It’s really soft and comfy
1 Oct 2019 02:21
He is so beautiful i really like the rekamenduyu 100% synthetics but i like
19 Sep 2019 01:11
Cudowna sweatshirt I'm enamoured. Very warm and milutka. Casual female stretcher size S here zamówiłam L lest was oversize. Shipment 2 weeks. Recommend.
7 Sep 2019 07:38
Who wrote that rapid quality, and so on and tp, i say so, for such money! What do you want? For me perfectly, even more expensive looks, no complaints, no smell, no thread, i recommend unequivocally!
24 Aug 2019 05:07
Very fast delivery!
5 Aug 2019 19:39
Shirt looks just like the picture. It came fast and no smell. It’s very soft.
22 Jul 2019 12:02
îmi place mult, foarte frumoasă și comodă, dar și călduroasă pe timpurile mai reci.
12 Jul 2019 19:33
The poleron came to me in good condition, i like it very much.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.