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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
My new favorite hoodie. Make sure to wash inside out to keep the design.
Super cute sweatshirt!!! Really comfortable. It's kind of thin, and the sleeves are little bit short, but that's not a big problem. For a oversized look i advice you a L size (i'm 5'4/163 cm).
Super adorable sweatshirt and quality wasn’t even bad considering the price!! Slightly see through but not if you wear a nude bra:) I’m 5’4 135 lbs and I got a medium for a lil more of an oversized fit but the arms are a little short. Overall very happy and there wasn’t a bad smell! Took about 2 weeks to get to San Francisco :) will just need to be ironed!
SUPER CUTE
Arrived quite quick to the UK. The materials a bit thin but looks exactly like the pic n so cute!!
So cute and great quality
so cute
Parfait
Came super quickly, love the sweater, nice soft material, print is perfect
i’ve worn it a few time and it’s super comfortable and definitely feels like a real shirt that is surprisingly really soft and quality. it’s not super thick but it works as a lighter hoodie.
shipping actually didnt take that long, pretty good quality besides the sleeves are a little weird and a little see through but great for the price and sizes were accurate, thank you!!
The sweatshirt is very cool! Advise! But by the way, it goes like an oversize and it's better to take your size, not two three more
looks like the picture! Fits me oversized and Im a US M.
Pleasant and super cute sweatshirt, came on time, Tupa advise
I like that it’s not too thick. L size a little too oversized for me I’m 153cm. I hope the printing of the cat doesn’t peel off but overall nice . Delivery quite fast.
LITERALLY SO AMAZING GUYS YOU HAVE TO BUY THIS
Very nice blouse all like, thank you!!!
its exactly like the photo!!! it came to spain in literally less than a week!! the quality is so good n the material is so soft. it doesnt have a bad smell! i recomend it!!!
Adorable sweatshirt! Looks and feels great!