Love Heart Couple Case iphone 11 pro max

10 reviews
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Verified Buyer
10 Feb 2020 07:51

Came Today money refund and today brought me a parcel.

Verified Buyer
4 Feb 2020 10:44

As I wanted, only waited a very long time, 1,5 months

Verified Buyer
4 Feb 2020 08:15

Delivery 2 months-very long, but the subject is not less than a cover is very beautiful and quality, was packed in a pleasant to the touch cheholchik. The colors are stunning, just like in the photo. Not enough only the lower and upper frame, and with it is more reliable.

Verified Buyer
4 Feb 2020 06:01

The cover came about a month. The quality is excellent. I liked it! On the phone I can not take pictures, T. K ordered for a guy. I did not communicate with the store.

Verified Buyer
2 Feb 2020 22:23

The quality is super, the plastic is not flexible, matte, the inscription is like a good vbit with paint, I advise)

Verified Buyer
17 Jan 2020 03:42

I get super fast and as in the picture. It is soft

Verified Buyer
16 Jan 2020 05:57

I Have chamailler this store's time as its taken to arrive, but in the end I am very funny, it's very pretty Thanks to seller and sorry

Verified Buyer
8 Jan 2020 00:55

Excellent cover, quickly enough came to the Krasnodar Territory

Verified Buyer
2 Jan 2020 06:13

Delivery is very long for more than 3 months, thought already and will not come!

Verified Buyer
26 Oct 2019 08:50

A good cover) nice, but a little thin) and so everything is good)


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:


We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.


Enjoy flexible international shipping services that currently operate in over 200 countries across the world.


It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.


Brand new products are available on a regular basis.


We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.


Knowledgeable and professional support team is always happy to help you.


Check your order status online. As easy as that!

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