The goods to the Primorsky Territory came quickly. Packed was in a puffy, I think if not for careful handling of the goods then the glasses would be broken. Includes a storage bag and a napkin for wiping plastic glasses. Glasses strong, quality, without deflects
6 Feb 2020 07:12
While the best of the points I ordered on AliExpress! Exactly match the description! The quality is super, higher than the price. Well, they sit bombically) packed well, in a black case came. Delivery +/-3 weeks. In general, I'm very happy.
5 Feb 2020 12:01
Přišly me for 2 týdny. Kvalita them fajn and vypadají mile
29 Jan 2020 13:37
Shipping took a very long time, 2 months to Hungary. It came in a BW bag, it was really flat, i got scared, that it got crushed into 2D. Luckily, the glasses are just really flat, when they are closed. The store also sent a fabric pouch and a microfiber wipe as a gift. All in all I'm satisfied with the product, but I'm not sure if I will wear it, because it's too narrow compared to my face. I recommend the seller and the product.
17 Jan 2020 05:00
I advise everyone! The only store who put a rag cover and cloth for cleaning glasses, a trifle, but nice! Model is excellent
10 Jan 2020 06:16
beautiful sunglasses love.it
18 Dec 2019 14:53
The glasses are very nice and even came with a bag and a microfiber cloth for cleaning and storage! Will be ordering again
2 Dec 2019 07:58
Very cool glasses, well packed, in a pouch and even put a cloth to wipe them
15 Nov 2019 13:26
It Took a while to get but advise, just like the pictures and description!
6 Nov 2019 23:35
Packed perfectly. I really liked it. The glasses came in time
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.