Because of coronovirus İ couldn't get the case, but store fully returned my money back,thanks
6 Aug 2020 13:19
The best purchase I’ve ever made! I am OBSESSED with this item. I’ve had so many compliments on it I can’t even keep up. I have since passed my sister in law the screenshot to this store (if I knew how to copy the store link I would do that). I was told about this store through a YouTube video where another beauty blogger raved about how much she loved this product so my expectations were definitely high- and they were met!
29 Jul 2020 12:10
Such good quality I would def order again!!!
23 Jul 2020 13:24
Very nice and high quality case!
22 Jul 2020 20:45
Really great quality and beautiful case! Really worth it and i would recommended 100%
18 Jul 2020 14:56
4 Jul 2020 09:12
Beautiful case ! Well made !! Love it
30 Jun 2020 08:18
A good cover, worth your money
29 Jun 2020 11:50
Shipped pretty fast! Love the quality
26 Jun 2020 23:33
Good one. Quick pad back
9 Jun 2020 09:55
I'm very delighted with my purchase, fix my iPhone 6 I really recommend it. love it,thank you dear store
29 May 2020 12:49
Good quality and cheap. Thankyu
22 May 2020 06:59
Case very nice sides recommend
22 May 2020 01:28
The case is beautiful, the quality is pleasantly surprised. All buttons are in open access. Thank the store, sent the parcel quickly and pleasantly surprised the fast delivery. Recommend!
4 May 2020 22:48
The case of fire, bombycheskmi)) Stylish and bright) I am delighted
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.