Delivery is fast, packing "how I like" package in the bags of the Vulture and in the package, shorter unpack only with scissors, but all whole without scratches
29 Feb 2020 01:53
Chic glasses! Lightning delivery, came 12 days before Kazan. + as a gift put a napkin for glasses
28 Feb 2020 23:56
Super glasses! Quality at 5 +! I have a round face, on a narrow will (I think so) wide. Packed perfectly, came without damage. Thanks to the store.
28 Feb 2020 08:42
Delivered a month to the Moscow region Quite high-quality glasses, as in the photo.
28 Feb 2020 05:26
Glasses are good, really will not fit on a thin face.
28 Feb 2020 03:15
The product corresponds to the description. Packed glasses well, came without damage. For a change you can take. I recommend product and product.
28 Feb 2020 03:04
Big enough for me)
20 Feb 2020 02:15
Glasses awesome!!! Look cool. Very comfortable on the face, do not press anywhere, do not press. The photo is just fire. More details you can find on my page in Instagram @ stilitina. I blog about fashion, about style, about trends!!!
6 Feb 2020 14:11
Autumn super. Packed perfectly, also a rag as a gift. In Saratov came in 2-2,5 weeks. I recommend, thank you
13 Dec 2019 10:02
Ordered 25.11, received 13.12 in Moscow. Glasses are divine!!!! They are so qualitative that I can not believe that they cost 190 rubles! Look expensive. The arms are tight, not loose, the glasses and the frame are ideal without a single scratch. Packed in a inflated package, then just a package, then something like a film. Also with a cloth for wiping! I have my own Fendi glasses look worse than these. In general, I'm happy as an elephant! Order, you will not regret (the only thing if you fit this frame). Thank you very much to the store!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.