Thank you! I liked the sweatshirt, I went up to size!
20 May 2020 12:30
This is my very first order on the site and I'm madly happy. The parcel was 2 days late, but everything is fine. Soft, very pleasant to the body, threads do not stick out. I ordered L for 166. I just recommend... I recommend
19 May 2020 09:09
Pleasant, for a height of 163 weight 50 it was possible and more to take, I wanted straight so that in general an oversize. It's more orange than yellow. quality is good, soft
14 Apr 2020 00:05
Super fast delivery and nice stuff. On growth 175 came perfectly.
14 Mar 2020 02:34
Hello everyone) my height 163 og 83 waist 70 hips 90 I took the size 2XL because I wanted an oversize. On the account of the goods: I really liked hoodies, the same bright, not very dense material, so now wear just right. The threads did not stick out anywhere, there is no smell at all, the seams are very neat and even, the store's paw, it's early (for 14 days) although it was supposed to come at least 18. In general, I'm happy with everything, I put 5 stars, I recommend the seller. Take it, you will not regret: 333
13 Mar 2020 08:47
The goods correspond. Soft and pleasant to the touch, but thinly thin. But it does not spoil her. Your smell does not smell, the picture is clear, the goods came to Moscow for a month
20 Jan 2020 02:41
The product came in less than a month, the sweatshirt itself is very soft and pleasant, the print is very well made, I have the size S, but decided to take M, and was not mistaken, came up perfectly, in general, everyone is happy, the store is sociable, I answered all the questions, I recommend)
8 Jan 2020 06:13
Wonderful sweatshirt! I ordered the largest size (2XL) and she came what she wanted (wear 44 size)
25 Dec 2019 00:07
Very good, dense sweatshirt, delivery 3 weeks to the ECB. Thank you store
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.