Today finally received the long-awaited glasses. They walked for a very long time, the store extended the delivery time, but the expectation was worth it. Glasses are just a bomb. I advise everyone, I will order more. A little later I'll throw the photo
23 Feb 2020 04:50
It's excellent, the store is so delicate, and it seems so good quality. I love it. I recommend it.
21 Feb 2020 03:44
Glasses are great! Went along with a cover and a handkerchief. No scratches. Thank you store ^ ^
12 Feb 2020 05:07
Very good. Came a bit bent but that was easily fixed.
8 Feb 2020 10:19
Points I ordered on January 13-came on February 8. Pretty tight. In a protective film, with a bag and a piece of fabric to wipe them. They look very good.
29 Dec 2019 22:14
Good, waited for 1,5 month It was united with other orders. Maybe waiting is longer, but more convenient to get all at once!
18 Dec 2019 07:38
Glasses are just cool! fit any shape of the face. delivered in 12 days. quality is absolutely satisfied-11/10. The parcel is very reliably staffed. in the set sent bags 5 PCs (like glasses, they are also 5) and napkins are also 5 PCs. pink glasses do not look so much (the penultimate bottom), but it also suited. they shine like a mirror. I did not communicate with the store. shop advise.
10 Nov 2019 00:32
Amazing, arrived in good condition and well packed I recommend this store, can’t wait to wear it!
22 Sep 2019 00:09
تهبل مررره what توقعته sic up quality رهيييبه والاطار his right strong packaging intact was wallets them جتن recommend store وبالمنتج choose the silver and the reflector of my beloved and reached me within 48 days from the moment of payment until receipt do not miss you.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.