i love it! best quality sweatshirt I've ever ordered off of this site!
29 Dec 2019 14:37
Very cool hoodie. Soft and warm. Nothing sticks out. Satisfied with the order
28 Dec 2019 03:41
Soft and warm, inside is very nice material. But long ropes. Ordered size M (height 170) is not small and not large. I advise
29 Nov 2019 11:54
Cool sweatshirt, but am afraid drawing quick crack
23 Nov 2019 01:52
Ordered 07.11.19 came 22.11.19. Quickly very warm daughter liked the size M perfectly sits free even. Thanks to the store, I recommend the jacket
22 Nov 2019 02:42
It's very good for the price it has, you can't expect some superior quality, but it's not bad at all
18 Nov 2019 14:24
Fabric is not cotton. Size took L. Height 180 weight 65. In general, the size approached just. Love oversize-take a larger size. The print on the quality seems to also go, though I'm not sure that it will not get off through a couple of washings. Eight hundred, I think, is worth it. 9 days to Moscow time.
6 Nov 2019 06:14
Super good quality, chubby and just like the FTO. Although if you want it big order 1-2 sizes more than yours, I 've got an S and I 've asked for the L, it fits Anchita and perfect.
23 Oct 2019 06:47
Before Tver it was about 2 weeks, the quality of the ZBS, although with 96% probability no cotton
18 Oct 2019 01:45
I went to Kazakhstan a little more than a month, I'm happy with everything, but it is necessary to iron through gauze, pleasant to the touch, has no smell, I could take a smaller size with a height of 180 and a sole would XL, but I ordered XXL and turned out to be more
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.