Winter Girls Cotton Long Jackets Kid’s Outerwear Toddler Children Clothes

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Verified Buyer
A***a
12 Oct 2019 10:39

Coat is excellent!!! Mom, take it! Will not regret))) the child exactly 5 years old, slim, height 110 (on the coat tag 120), the size is excellent) the style is free, slightly changed buttons, warm, stylish. Thank you very much store!!! And it came quickly!

Verified Buyer
K***a
12 Oct 2019 04:23

Excellent warm coat. For a girl 7 years old took the size of 9. in the sleeves is excellent. But wide. I crossed the buttons, so it became already. We are very satisfied!

Verified Buyer
Customer
11 Oct 2019 13:04

Fits Perfect

Verified Buyer
E***a
26 Sep 2019 06:31

Well, here we are a month after the order, we received our coat. I think if now the orders were not combined in one parcel, then the coat would have received much faster. Now specifically about the coat itself: the weight of the product is about 700gr. (this is to make you understand that the coat is light enough). Came a little crumpled (which is natural) and there was a slight smell of dampness. I do not know what the smell is associated with, maybe in a warehouse where poor ventilation was stored, or maybe from what lay a month in several packages. Well, no matter, after i steam it and a little air, the smell flew away. For age 7 years and height 130 cm, i ordered 9 t. Everything came perfectly) i wanted to change the buttons, but changed my mind, t. K. We plan to wear with a warm sweater. I put on and once, the weather was cool this day, + 6 ° c, in a knitted blouse and coat my daughter did not freeze. The fabric is pleasant to the touch, everything is well stitched, threads do not stick out. In general, for their money a very good thing.

Verified Buyer
K***a
25 Sep 2019 12:27

The fabric is soft, before such did not meet on the outer clothing. With the growth of 122 ordered 130, a bit wide, you need to somehow modify the neck to be covered. In general, his money justifies.

Verified Buyer
E***a
23 Sep 2019 07:57

An excellent coat is a bit too big, but for the spring will be just right. They themselves ordered a larger size.

Verified Buyer
Customer
20 Aug 2019 02:54

Excellent A perfect cut match all fabric drawings Iron with a cloth to not damage the fabric I'm very happy with the purchase.

Verified Buyer
N***i
17 Jul 2019 08:14

Coat cool) delivery to rb 3 weeks) warm, there is a lining) ordered size 7 t) the parameters of the coat in the photo are indicated)

Verified Buyer
N***c
4 Jul 2019 20:38

it realy nice. my daughter love it. I will buy one more for other daughter. I have taken size 11 for 9 years old. it is good on sleaves length. She is very tall and skinny.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://hotterchic.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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