Good sweetshot. To the quality of prenesium there. I thought that fleece would be thicker. The color is closer to mustard, not as bright as in the photo. Svitschot was a month, not tracked. I took a larger size to have an oversize, the village is good. The store put a comb as a gift. Enter My VIP code when ordering, if you also want to receive a gift: VIP s01845
22 Oct 2019 07:54
Ordered 07.10, came the parcel to Ukraine 22.10, at which came to a new post office. The quality is simply gorgeous, all the seams are even, the threads do not stick out anywhere, inside is warm. I ordered the size L, for height 165 cm just. The store put a gift. I highly recommend the seller! <3
21 Oct 2019 06:21
Great jacket! As in the picture. Polite salesman. It came quickly. The store put a gift-comb! I'm happy. The jacket is a little small, but only because I'm pregnant
14 Oct 2019 06:06
Ordered september 29, received a little more than two weeks in moscow. The store was polite, tactful, changed the size when i asked. Quality, i would say, expected. Normal, i like it. In the composition of synthetics, a little sticks out. At its s (height 167, parameters 81-63-91) took m, the village is excellent. The jacket is warm, for autumn. Thank you!
20 Sep 2019 21:53
Very cool jumper!!! at 50 size sat perfectly
5 Sep 2019 05:37
Excellent, warm jacket. Suitable for ross. 50, a little free. On growth of 165 to the middle of the priests) delivery to moscow less than a month. Thanks to the store for the goods! For such money an excellent sweetshot for the autumn.
29 Aug 2019 00:01
+ The order was made 26.08 came ~ also; + Very high quality sweatshirt + Ordered size l, oversize size + Quality is excellent + As a gift, the store put the comb and some code for a 1% discount, a trifle, but nice! My height ~~ 1.65-68 cm
21 Aug 2019 20:47
I'm in love with this sweater, all as described, appeared and good quality. The inside is very warm/soft and the neck area is not tight for me so that's a plus. Furthermore, I am amazed by the quick arrival just a week to come, I'm definitely coming back to this store. P.s comes with a cute comb too. Let's not forget how nice of them to contact me to double-check if my address was correct that's a nice touch.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.