Received the parcel very quickly. Quality, color, size and design of the pants perfectly correspond to the description and photo on the store's website. These are beautiful pants, neatly sewn, foreign smell do not have. I'm happy with the purchase, I recommend the seller, I put five stars, thank you!
22 Oct 2020 05:45
It’s gorgeous love it!!!
21 Oct 2020 15:56
More of a legging material but my daughter loves them
20 Oct 2020 04:30
Absolutely love them and arrived very quick
20 Oct 2020 03:28
Szły almost a month are okej pictured No shown back trousers and wyglada so. Is OK material as
17 Oct 2020 02:25
Fast shipping.. looks actually like picture . Love it
16 Oct 2020 15:01
15 Oct 2020 15:56
Delivery in 12 days super fast pants fabric is soft I like
15 Oct 2020 10:05
Very good I only stay small
14 Oct 2020 09:26
Thought they would be more cotton like. The other thing I dislike is Who is Shannie. I wish we could of put our names. But beside that l love the baggie fit, I can’t wait to dress this up. I love the colors. Will be back soon
14 Oct 2020 00:31
I ordered m on my size, sat perfectly, beautiful! Suitable for summer/spring/autumn, not so thin or thick
10 Oct 2020 22:01
I love them! I wish they had the other sweats in my size
10 Oct 2020 00:49
Size matches the description, it is not a thick fabric, it took little time to arrive
7 Oct 2020 19:50
Amazing son the are exactly like the pictures I love them
7 Oct 2020 05:34
6 Oct 2020 14:22
A little transparent but I love them, I send 1 week!
5 Oct 2020 11:39
These joggers run pretty big so order by your right sizing and they’re made of polyester blend the colors are vibrant; Made thin fabric though wishing they where thicker in fabric.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.