Very good pronduit arrived in 1 month. The sleeves are polyester and the cotton sweater very satisfied thank you very much! The bottom and a little big but it's not very serious not to take a too big size
1 Nov 2019 03:23
I love this shirt! The sleeves are really soft and elastic, the shirt is a bit less soft, but still comfortable and strong. Overall it’s a surprisingly good quality for this prica. The print on the shirt didn’t fade at all after washing. As shown on the pictures it’s a pretty long oversized shirt, which is why i choose a smaller size than I usually wear. It’s perfect for combining it with skirts. I’m 173cm and 51kg. I will upload better photos in the future. Thank you store! :)
19 Oct 2019 04:58
T-shirt otpad, went weeks 3, everything was tracked Itself black T-shirt cotton, synthetic sleeves, quality at height I advise everyone
6 Oct 2019 11:00
I love this t-shirt, it's very nice and excellent quality, i'm from mexico and it takes approx. 2 months to arrive
10 Sep 2019 04:09
Got the shirt super fast. i love everything of it. the checkerboard sleeves are really soft, and the color doesn’t fade when you wash it. the print also doesn’t peel off after washing so that’s cool. the only thing is that the shirt self is really long, so i would recommend ordering 1-2 size(s) down
10 Sep 2019 03:15
My favorite jacket!!! Itself is large and long. Delivery is very fast. In krasnoyarsk territory 19 days
25 Jul 2019 06:25
Great jacket!! The main material is thick, the sleeves of soft material, like some turtlenecks Size m looks like xl Goods satisfied
10 Jul 2019 18:49
The jacket is of good quality! Not to say that it is warm, but in the summer it is also possible to wear. The fabric on the sleeves is different from the main, it seems elastic. The jacket itself is too big, as expected, but for me it's even a plus. At me height 155, the length is almost to the knees.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of http://hotterchic.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.